We had a customer that was still under warranty and wanted to return $10k worth of Cisco because they thought the hardware was defective. Yuriy personally drove to our customer's location and identified the problem as an IOS issue, fixed it and saved my company thousands of dollars. Yuriy and his team at Baynetwork are extremely knowledgeable and proactive with great repair rates. I recommend them to every UNEDA member.

Matt Sims
Sapia Networks Inc.

I can count on one hand the number of companies to whom I've sent testimonials over the last 17 years in business. Yuriy at Baynetwork not only responded quickly to my initial inquiries about repair for my phone system, but they fixed the unit the same day, sent it to me by the method I specified, and he identified the problem and a solution to prevent future repairs. The power to our space was surging, even though we had surge protectors they were not enough. Since re-installing our newly repaired system, and the new UPS unit, we have had a system that performs better than we've ever seen. A footnote: when I called the manufacturer of the phone unit, they said it was not something that could be repaired and I needed to replace the unit at a $1400 cost; Baynetwork fixed the unit for $250. Less waste in the landfill, more money that stays with me! I'm sold!

Sincerely,

Gabrielle Melchionda
Maestra, Mad Gab's Inc

I would like to thank you guys at BayNetwork for the great job you have done for our IT department. It's a pleasure to have someone like BayNetwork to trust with our IT department's infrastructure. With your fantastic technical abilities and customer support, we found a great deal with BayNetwork; to use your asset recovery program to sell all of our surplus network equipment, and upgrade everything with more modern equipment, and we were very pleased to learn that your lifetime warranty in many cases was better than the original OEM! Therefore, both our finance and technical management teams were very happy, and this is exactly what our company was looking for. Exactly because of all of these reasons, Baynetwork will be our first choice for all of our future network hardware equipment needs. Once again, we want to thank you and your whole staff for going way beyond what we had expected and delivering a complex IT solution neatly wrapped in a "turn key package". Thank you for everything, including your technical services teams, customer support and very competitive pricing options. Hopefully we will do business in the near future.

John Bennett

Upgrading our IT hardware with Asset Recovery & Buy-Back options won over our CTO & CFO. We received generous Asset Recovery & Buy-Back credits for our depreciated IT hardware, and applied these credits toward upgrading our companies complete IT hardware systems. We were able to purchase more IT components that helped us significantly increase our companies productivity.

Blake Adams

We took a huge leap forward when we partnered with Baynetwork. Our internal IT staff was able to work seamlessly with their team both on-site and remotely. We were able to purchase higher quality equipment, than we thought our budget could afford, while reducing IT workload and overtime expenses.

David Young

Baynetwork proved that refurbished equipment lowered our TOC, increased our ROI and improved our company’s ability to service our clients better by giving our employees the IT hardware resources they needed.

Alexander Clark

Baynetwork remote support, & warranties ensure we spend more of our time on growing our business. Weknow the high quality that Baynetwork maintains. Baynetwork build our whole network with all the equipmentneeded. They are fast in delivering solutions and maintain high quality services. They built the network with all of the specs we came up with andoffered additional upgrade options that ended up improving the system. The right hardware at a competitive price. It is our pleasure to have Baynetwork on our side.

Baynetwork provided us all the network equipment with 24/7 customer support and backups. We will continue working with their team in the future sincethey offer competitive pricing, remote support and will buy our networkequipment or replace them when we need to.

Brian Diaz

To the Baynetwork Team:

I know people probably don't usually do this, but I wanted take a quick moment and formally thank you for the wonderful (and quick) network installation you did for our small company. Not only did you actually talk us into a less expensive option than we had originally thought necessary, your crew honestly installed and set up the new equipment in far less time than it would have taken us in-house. At no time did I ever feel like I was being condescended to, or in any way made to feel unimportant, even though I am sure we are far from the largest job you're undertaken. I can assure you that this is unusual in a business area driven by complex technology, and I can also assure you that when we decide to upgrade, you will be the first contact we make. We have filed all of your recommendations when you started this job, so hopefully that will save us some time then.

Of course it probably won't as we designers are notoriously bad at absorbing purely technical data, but we can always hope. Designers also tend to believe in hope.

Thank you again, and please feel free to post this or use it in whatever way you feel might benefit you. Best of luck.

We will be back.

L. Smith
WebDotCalm.com