|What our customers are saying about our IT network equipment and Managed IT Services.|
We recently upgraded our server with Baynetwork. The hardware and software was delivered on time and on budget. The best thing about this company however was the above and beyond customer service that they provided. As with any new installation there were a few issues that needed to be addressed. Baynetwork helped us through all issues. They even answered email questions late and night and on weekends. This is only computer/networking company that I have ever dealt with that lived up to what they said they would do. I would highly recommend their services.
La Fiesta Food Products, Inc.
We had a customer that was still under warranty and wanted to return $10k worth of Cisco because they thought the hardware was defective. Yuriy personally drove to our customer's location and identified the problem as an IOS issue, fixed it and saved my company thousands of dollars. Yuriy and his team at Baynetwork are extremely knowledgeable and proactive with great repair rates. I recommend them to every UNEDA member.
Sapia Networks Inc.
I can count on one hand the number of companies to whom I've sent testimonials over the last 17 years in business. Yuriy at Baynetwork not only responded quickly to my initial inquiries about repair for my phone system, but they fixed the unit the same day, sent it to me by the method I specified, and he identified the problem and a solution to prevent future repairs. The power to our space was surging, even though we had surge protectors they were not enough. Since re-installing our newly repaired system, and the new UPS unit, we have had a system that performs better than we've ever seen. A footnote: when I called the manufacturer of the phone unit, they said it was not something that could be repaired and I needed to replace the unit at a $1400 cost; Baynetwork fixed the unit for $250. Less waste in the landfill, more money that stays with me! I'm sold!
Maestra, Mad Gab's Inc
Baynetwork remote support, & warranties ensured we spent more of our time on growing our business. The quality of service and product price point that Baynetwork offered convinced us to rebuild our whole server room.
Baynetwork provided us all the network equipment with 24/7 customer support. We will continue working with their team in the future sincethey offer competitive pricing, remote support and will buy our networkequipment or replace them when we need to.
The Baynetwork asset recovery program earned us credits toward a more capable IT upgrade.
We really appreciate the great job the Baynetwork team completed for our company. The Pre-sales were fast and detailed. The IT hardware audit and design options were intelligent and professional; not to mention the flawless on-site hardware installation of the systems and the knowledgeable and disciplined IT service and support staff. Baynetwork made sure we were always the leaders and decision makers on the project, while they offered technical options, hardware choices, and worked very closely with our company's IT staff like they were part of our internal team. It was very clear that Baynetwork's team priority was to make our project a success vs. them telling us what to do and implementing their own solution. Our companies team always called the shots, approved the direction, and the scope of the project and they were there to help us along at every step of the project deployment. Our company is growing in large part because of the significant IT infrastructure upgrades Baynetwork helped deploy. Baynetwork is our ONLY IT vendor and outsourced IT solution provider. They earned our trust every step of the way.
Baynetwork's proposal was the right choice because we saved $$$ and Time on an upgradable IT solution that will not only grow with our company, it will ensure that we can grow more rapidly and be able to go after more lucrative business opportunities than we could ever dream of accomplishing before the upgrades.
We are a midsized company that found Baynetwork because we were not getting priority treatment from our large vendor. When we contacted Baynetwork, we quickly realized how important it is to have a close and effective working relationship with a knowledgeable staff of IT professionals. Baynetwork's team was patient, listened to our overall IT goals, and objectives, offered a number of hardware, software and support options; and was there every step of the way.
As chief IT department manager, I am grateful for , Baynetwork's team, for their prompt and skilled services that they offered over the last few years. Baynetwork audited our whole IT infrastructure, down to the cable management needs that would save us time and money and produced a detailed written road map for our project needs very quickly. Once he started the work, he stayed on location until he had installed all additional computers. You can be certain that we shall ask for him personally to serve our future needs.
We are a medium size company needed upgrades to our servers and other network equipments. After a long search, we figured out that BayNetwork is the best choices. They sold us the full equipments, and they will also buy them from us again when we need to change or upgrade our servers or equipments. We are very thankful to them for their services and honesty and also not to forget Baynetwork support team who built and delivered everything fast in a fantastic job done.
Baynetwork is our first choice for all network equipment. When we needed an upgrade to the whole IT department, they offered us the best offer compared to the other vendors. We were glad that we signed a three years support and maintenance contract with Baynetwork, and they also offered us trade in allowances for all the equipment we bought from them, and all of the upgrades were state of the art equipment. They offer full network equipment including the servers, routers, switches, RAID's, UPS, modems and even computers. We are always appreciating their high level of technical services, and we hope to stay with them for a very long time.
Thanks a lot for Baynetwork for building our network. They are our perfect choice for network equipment. They offered us all the equipment needed plus they gave us the right to sell the equipment back to them whenever we need an upgrade. Rather than their 24/7 free customer support, they also have backups when we need to.
After making a deal with Baynetwork, we honestly are surprised from the high quality that Baynetwork is offering. They have build the whole network with all the equipment needed. They are fast in delivering solutions and mainatain high quality services. They built the network with many futures included, all at competitive prices. It is our pleasure to have them on our side. Baynetwork provided us all the network equipment with 24/7 customer support and backups. We wish to continue dealing with them in future since they will buy our network equipment or replace them when we need to.
High quality and competitive prices, basically these are the two main reasons why we choose BayNetwork. They did an awesome job to replace our old network equipment with state of the art refurbished equipment which was just like new, and they offer an industry leading lifetime warranty to back up their hardware. Baynetwork has bought our surplus equipment for both straight cash purchase or as asset recovery credits that we can apply to upgrades!
To the Baynetwork Team:
I wanted take a quick moment and formally thank you for the wonderful (and quick) network installation you did for our small company. Not only did you actually talk us into a less expensive option than we had originally thought necessary, your crew installed and set up the new equipment in far less time than it would have taken us in-house. I can assure you that this is unusual in a business area driven by complex technology, and I can also assure you that when we decide to upgrade, you will be the first contact we make.
Thank you again, and please feel free to post this or use it in whatever way you feel might benefit you.
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