Testimonials
We had a customer that was still under warranty and wanted to return $10k worth of Cisco because they thought the hardware was defective. Yuriy personally drove to our customer's location and identified the problem as an IOS issue, fixed it and saved my company thousands of dollars. Yuriy and his team at Baynetwork are extremely knowledgeable and proactive with great repair rates. I recommend them to every UNEDA member.
Matt Sims
Sapia Networks Inc.
To the Baynetwork Team:
I know people probably don't usually do this, but I wanted take a quick moment and formally thank you for the wonderful (and quick) network installation you did for our small company. Not only did you actually talk us into a less expensive option than we had originally thought necessary, your crew honestly installed and set up the new equipment in far less time than it would have taken us in-house. At no time did I ever feel like I was being condescended to, or in any way made to feel unimportant, even though I am sure we are far from the largest job you're undertaken. I can assure you that this is unusual in a business area driven by complex technology, and I can also assure you that when we decide to upgrade, you will be the first contact we make. We have filed all of your recommendations when you started this job, so hopefully that will save us some time then.
Of course it probably won't as we designers are notoriously bad at absorbing purely technical data, but we can always hope. Designers also tend to believe in hope.
Thank you again, and please feel free to post this or use it in whatever way you feel might benefit you. Best of luck.
Sincerely,
L. Smith
WebDotCalm.com
To Mr. Zoltan,
When we decided to expand our operation and add another store quite honestly our biggest fear was the ability to tie the two operating systems together. The networking setup at our first location never worked well (or as promised) and the thought of setting up another system and then trying to network them together honestly kept us from growing for a few months.
I can't tell you how happy we are that we decided to contact Baynetwork. Not only does the new system operate flawlessly, but the original one now works exactly as we've always wanted it to, and we have had zero problems with anything since signing up for your management service.
I just wanted to thank you more formally so you could put this on your web site, and I can assure you that we'll all be recommending you and your company every time we can.
Sincerely,
D. Shemenski
Dora's Distinctives
Pasadena, CA
I can count on one hand the number of companies to whom I've sent testimonials over the last 17 years in business. Yuriy, at Baynetwork not only responded quickly to my initial inquiries about repair for my phone system, but they fixed the unit the same day, sent it to me by the method I specified, and he identified the problem and a solution to prevent future repairs. The power to our space was surging, even though we had surge protectors they were not enough. Since re-installing our newly repaired system, and the new UPS unit, we have had a system that performs better than we've ever seen. A footnote: when I called the manufacturer of the phone unit, they said it was not something that could be repaired and I needed to replace the unit with a $1400 cost; Baynetwork fixed the unit for $250. Less waste in the landfill, more money that stays with me! I'm sold!
Gabrielle Melchionda
Maestra, Mad Gab's Inc
I walked into our Office at 6:30AM and found our phone system non-functional. After spending 2 hours hooking up some old 2 line phones to get us by, I looked into how to repair or replace the bizfon system. After looking at refurb units and used units running 500-1000.00 dollars, I found Baynetwork flat-rate repair quote for fixing my Bizfon system. They were prompt and repaired our system the same day they received it ! Thanks to them we were backup and running again !
Phil Brown, VP
SSCG.NET, LLC
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